Making a Complaint – UNHCR

This resource explains how to make a misconduct complaint and it mentions the types of misconduct.

“Important note before sending your complaint: the Investigation Service of the IGO does not have the authority to deal with protection/assistance related requests. This means that the IGO cannot review individual refugee claims, cannot provide individuals with assistance in kind or in cash, and cannot provide applicants with a durable solution. For these matters, please contact the UNHCR Office where you are registered or closest to where you are located.”

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